Contact Loaded for Christmas – New Zealand Post

Online services

Automated phone service

New Zealand: 0800 367 247
Overseas: 0064 4 471 0223

General help

New Zealand: 0800 367 247
Overseas: 0064 4 471 0223

Report a lost or stolen card

New Zealand: 0800 367 247
Overseas: 0064 4 471 0223

Disputes and chargebacks

See Disputed transactions

Contact us
About us
TXT, phone and online services

Disputes
Closing your card
Terms & Conditions

Loaded Cards are distributed by New Zealand Post Limited and are issued by Kiwibank Limited. Kiwibank's Disclosure Statement is available from your local Kiwibank or at www.kiwibank.co.nz